Q. Ads aren't loading.

If you are unable to view ads, please check the following:

💡 Troubleshooting Ad Issues
1) Check your network connection (Wi-Fi stability)
2) Disable ad blockers or VPNs
3) Completely close and relaunch the game (please ensure the game is closed from background/recent apps too)
4) Reinstall the game and clear cache
5) Restart your device
⚠️ Please note issues occurring on emulators may be difficult to troubleshoot.
⚠️ Should you need to reinstall HEAVENHELLS, please link your account before reinstalling.

If ads still won't load after trying all these steps, please submit a support ticket through HEAVENHELLS Customer Support.