HEAVENHELLS
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Recent activity by HEAVENHELLS-
Q. Can I change my linked account or transfer data to another account?
Once a platform account is linked, it will not be possible to change or transfer the data of your account.You will also be unable to transfer data between different accounts.This policy is in place...
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Q. My account was reset.
Your account may appear reset in the following cases:📍 There are a few cases where you may believe their account has been reset:- When the app has been reinstalled and you log in with an unlinked g...
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Q. Will I lose my data if I log out of a guest account?
Guest account data is temporarily stored on your device after logging out, but cannot be recovered if:- You update the app- You uninstall and reinstall the app- You change your devicePlease link yo...
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Q. I can't re-register with the same account after deletion.
After deleting your HEAVENHELLS account, you can only re-register with the same account after the grace period ends.However, you can cancel your deletion request through Customer Support during the...
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Q. Can I recover a deleted account?
Account recovery is only available through Customer Support within 7 days of submitting a deletion request. Please review the details below carefully.📍 Account Recovery Window- You may recover your...
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Q. How do I delete my account?
If you wish to delete your HEAVENHELLS account, please follow these steps:💡 How to Delete Your Account1) Tap the Menu (☰) in the upper right corner2) Select Options (⚙️) at the bottom3) Go to Accou...
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Q. Can I keep playing on the same account after changing devices?
After changing devices, you can continue using the same data by logging in with your linked account (Google ID/Apple ID).📍 Important Notes When Logging In After Device Change1) Please first make su...
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Q. I forgot my account ID/password.
HEAVENHELLS uses Google accounts or Apple IDs as login accounts.As such, player account ID/passwords are managed by the respective platform of your account (Google/Apple).If you are experiencing di...
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Q. How do I log out or switch to a different account?
If you need to log out of your account, please follow these steps:💡 Account Logout1) Tap the Menu (☰) in the upper right corner2) Select Options (⚙️) at the bottom3) Go to Account on the left and t...
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Q. How do I link my account?
When you first launch the game and log in with a supported third party account (Google, Apple, etc.), your account will be automatically linked.However, if you play with a guest account, your data ...