Q. I'm seeing a 'not compatible with this version' message on Google Play Store.

This message typically appears due to device specification issues, OS version incompatibility, or store region settings.

1) Check if your Android OS version is 11.0 or later
2) Check to see if your RAM/storage meets the recommended specifications
3) Check if your Google account's store country is set to a HEAVENHELLS supported region
⚠️ For more information on supports regions, please see the following link. (Link)

If the message persists after checking the above, please contact Google Play Customer Support or HEAVENHELLS Customer Support with your device name and OS information.