Q. How do I request a refund?

Refund requests for purchased items can be submitted through Customer Support within 7 days of purchase.
However, refunds may be restricted under applicable laws and terms of service in certain cases.

📍 Cases Where Refunds Are Not Available
- More than 7 days have passed since purchase
- The purchased item has been partially or fully used (including bonus items)
- The item was immediately used or its effects were instantly applied upon purchase
- An item obtained as part of a package has been used

To request a refund, please submit a support ticket through Customer Support within 7 days of purchase.